Your Privacy,
Our Commitment

This Privacy Policy is in compliance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023.

By accessing or using the ReSutra website and services, you consent to the collection, use, storage, and processing of your information in accordance with this Privacy Policy.

As a user, you have the following rights regarding your personal data:

• Right to access the personal data we hold about you
• Right to request correction or updating of your personal data
• Right to request deletion of your personal data
• Right to withdraw consent at any time
• Right to raise grievances regarding misuse of your data

To exercise these rights, you may contact us using the details provided in Section 7 below.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

After such a period, the data will be securely deleted or anonymized to ensure your privacy is maintained even after our engagement ends.

We implement reasonable security practices to protect your personal information, including:

• Encryption of data in transit and at rest
• Strict access control policies and role-based permissions
• Secure data storage systems with regular audits
• Access restricted to authorized personnel only

While we take every precaution, no method of transmission over the internet is 100% secure. We continuously work to improve our security practices.

We may use third-party service providers to operate our services effectively, including:

• Website hosting and infrastructure services
• Analytics tools to understand site usage
• Communication and email platforms

These providers are contractually obligated to protect your information and may only use it for specified purposes on our behalf. They are not permitted to sell or share your data with unauthorized parties.

In case ReSutra expands into a digital platform, marketplace, or transaction-based service, we may collect and process additional data including:

• Transaction details and payment information
• Business and organizational information
• Material flow and operational data

Such data will facilitate operations, analytics, and service improvements. All future data practices will be handled in accordance with this Privacy Policy and any applicable laws at that time.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

If we become aware that personal data of a minor has been collected without verifiable parental consent, it will be promptly deleted. If you believe we may have collected such data, please contact our Grievance Officer immediately.

This Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements, or service offerings.

Users are encouraged to review this page periodically for any changes. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.